Data Controller
The data controller for this website is:
nerxoelyra.com
28 Jarrah Street
Xantippe, WA 6609
Australia
Contact Email: support@nerxoelyra.com
Your GDPR Rights
Understanding your data protection rights
What is GDPR?
GDPR stands for General Data Protection Regulation. It is a law that protects your personal data.
Even though we are in Australia, we follow GDPR for all users. Your privacy matters to us.
Your Rights Under GDPR
You have these rights about your personal data:
1. Right of Access
You can ask what data we hold about you. We will tell you:
- What data we have
- Why we have it
- How long we keep it
- Who we share it with
2. Right to Correction
If your data is wrong, you can ask us to fix it. We will correct errors within 30 days.
3. Right to Deletion
You can ask us to delete your data. This is called the "right to be forgotten". We will delete your data if:
- We no longer need it
- You withdraw consent
- We processed it unlawfully
4. Right to Restriction
You can ask us to limit how we use your data. We will stop processing it while we check your request.
5. Right to Data Portability
You can ask for your data in a format you can use. We will give it to you in a common format like CSV or JSON.
6. Right to Object
You can object to how we process your data. We will stop unless we have a strong legal reason to continue.
How to Use Your Rights
To exercise any of these rights, email us at:
support@nerxoelyra.com
Please include:
- Your name
- Your email address
- Which right you want to use
- Any details that help us find your data
We will respond within 30 days. Complex requests may take up to 60 days.
Withdrawing Consent
If you gave us consent to use your data, you can take it back any time.
To withdraw consent:
- Email support@nerxoelyra.com
- Tell us what consent you want to withdraw
- We will stop processing that data
This does not affect data we processed before you withdrew consent.
Managing Cookies
You can control cookies in several ways:
Through Our Site
Use our cookie banner when you first visit. You can change your choices any time by clearing your browser cookies and visiting again.
Through Your Browser
Most browsers let you:
- See what cookies are stored
- Delete cookies
- Block all cookies
- Block third-party cookies
Check your browser's help section for instructions.
Cookie Types We Use
- Essential: Required for the site to work
- Functional: Remember your game progress
- Analytics: Help us improve the site
Data We Process
We process very little personal data. Here is what we may collect:
- Contact form data (name, email, message)
- Cookie preferences
- Basic analytics (pages visited, device type)
- Game progress (stored locally on your device)
We do not collect sensitive data like health info or political views.
Legal Basis for Processing
We process your data based on:
- Consent: You agreed to it (contact forms, optional cookies)
- Legitimate Interest: We need it to run our site (essential cookies, security)
Complaints
If you think we mishandled your data, please contact us first. We want to make things right.
You also have the right to complain to a data protection authority. In Australia, this is the Office of the Australian Information Commissioner (OAIC).
EU residents can contact their local data protection authority.
Contact Us
For any GDPR questions or requests:
Email: support@nerxoelyra.com
Address: 28 Jarrah Street, Xantippe, WA 6609, Australia
We aim to respond within 48 hours.